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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sk Khatri Traveller

November 26, 2024

5  out of  5
rating by Sk Khatri Traveller
"It's really wonderful experience with good person ..it's real easy to talk ..thank you so much"
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MiraldiM93

November 20, 2024

5  out of  5
rating by MiraldiM93
"I had a great experience working with Frank Simmons State Farm. The agent I worked with Kay Jones was fantastic. She was very friendly and knowledgeable and helped educate me on some vulnerabilities on my current HOI policy ($29,000 wind and hail deductible). Was able to get lower premiums on homeowners and car insurance with much lower deductibles and higher coverage than the policies I had. 10/10 would recommend working with Kay Jones and Frank Simmons State Farm."
We responded:
"Miraldi, thank you so much for your wonderful review! I'm happy to hear that Kay made your experience working with us so pleasant, and that she could help you with your home and auto insurance. If you have any questions for us, please feel free to contact us again. Your recommendation means so much to us. Thank you for choosing State Farm! -Frank"
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Luis Angel Ruiz

November 18, 2024

5  out of  5
rating by Luis Angel Ruiz
"Very helpful 👍👍👍👍"
We responded:
"Thank you, Luis, for the 5-Star Review! I'm glad we were able to help you with your insurance needs!"
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Millisa Covington

November 15, 2024

5  out of  5
rating by Millisa Covington
"Jay was very thoughtful and caring when setting up my car insurance and renter's insurance. He broke everything down so that I could understand it. I even got him to laugh when I told him I had a fire hydrant(real) for my dogs that moved with me from Indiana."
We responded:
"Millisa, Thanks for sharing your experience! We're so glad Jay could provide assistance with your insurance needs, and it sounds like he enjoyed your sense of humor too! We appreciate you choosing Frank Simmons State Farm!"
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Deborah Lafollette

November 13, 2024

5  out of  5
rating by Deborah Lafollette
"I would like to Thank Jay again for his time. He was nice and very helpful. He went into great detail explaining everything to me. Witch I appreciate. And is the reason I switched to State Farm from Direct... Witch I have had for years. So... in my opinion, Jay is wonderful at his Job. 👍"
We responded:
"Deborah, thank you so much for leaving such a kind review! It means so much to know that Jay was able to make your experience working with us so pleasant! I take pride in my team’s customer service, and it sounds like Jay has hit the mark. If there is anything else we can do to help you, please don’t hesitate to reach out to us again. Thank you for choosing State Farm! -Frank"
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Rasta DaBoss

November 11, 2024

5  out of  5
rating by Rasta DaBoss
"Hey everyone, Jay at Statefarm was so helpful. He is kind, he knows what he is doing and he's great at it!! He made my situation very easy going and time efficiency. He's the the guy to call for any help at statefarm!! Thank you again Jay!!"
We responded:
"Thank you for sharing your experience with Jay! We're glad he could make your situation easy and efficient. We'll pass along your kind words. Thanks for choosing Frank Simmons State Farm!"
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Janet Pruett

November 7, 2024

5  out of  5
rating by Janet Pruett
"Very nice . Easy to talk to. Got the Insurance I needed."
We responded:
"Janet, thank you for your review! I am so glad you are so pleased with our work, and that we were able to help you get what you needed. Thank you for choosing State Farm! -Frank"
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Author Gerry Harris

October 24, 2024

5  out of  5
rating by Author Gerry Harris
"Very professional and easy to communicate with pertaining to business"
We responded:
"Thank you, Gerry, for the kind words and the 5 Star Review! Our staff prides ourselves on our professionalism and making sure the customers are satisfied."
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Bobby Nickels

October 15, 2024

5  out of  5
rating by Bobby Nickels
"Jay is the nicest insurance agent I have ever had any dealings with thank you Jay"
We responded:
"Bobby, thank you for your kind review! I’m thrilled to hear you had such a pleasant experience working with Jay. If we can help you with anything else, please feel free to contact my office!"
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Musa Waleed

October 10, 2024

5  out of  5
rating by Musa Waleed
"It was great!"
We responded:
"Thank you, Musa! We're glad to hear you had a great experience. If there's anything else we can do for you, don't hesitate to reach out!"
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Rein Ford

October 7, 2024

5  out of  5
rating by Rein Ford
"Jay was so patient and very helpful"
We responded:
"Thank you, Rein for the great review. Jay will be thrilled to hear this! We're glad you had a great experience and appreciate your kind words!"
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Leigh Chisolm

October 4, 2024

5  out of  5
rating by Leigh Chisolm
"I spoke with Jay about insurance for my 2018 Ford Explorer. He was very informative and made sure all of my questions were answered. My experience was awesome and very friendly. I feel like I’m in good hands with State Farm and that Jay will make sure all of my insurance needs will be met. Thank you so much Jay for all that you have done to make me feel satisfied with my insurance needs."
We responded:
"Leigh, Thank you so much for your kind words! We’re happy to hear that Jay provided you with excellent service and made sure all your questions were answered. It’s great to know you feel confident with us, and we look forward to continuing to meet all your insurance needs!"
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Darren&Tina Easiley

October 4, 2024

5  out of  5
rating by Darren&Tina Easiley
"Kari was very helpful."
We responded:
"Thank you, Darren and Tina! I'm glad to hear that Keri was helpful. If you have any other questions or need further assistance, please feel free to reach out! "
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Brenda Mckenzie

October 4, 2024

5  out of  5
rating by Brenda Mckenzie
"Jay was very kind and professional."
We responded:
"Thank you, Brenda! We appreciate your kind words about Jay's professionalism and kindness. If you need anything else or have any questions, feel free to reach out! "
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carolyn Briggs

October 3, 2024

5  out of  5
rating by carolyn Briggs
"Jay was very helpful, he made me feel very comfortable with getting a new policy, i would recommend him to anyone"
We responded:
"Thank you, Carolyn! We’re glad to hear that Jay made you feel comfortable while getting your new policy. Your recommendation means a lot to us. If you need anything else, feel free to reach out! "
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Carlos Vargas

October 1, 2024

5  out of  5
rating by Carlos Vargas
"Incredible and easy experience to include the Cara's to my actually policy. Customer service is incredible"
We responded:
"Carlos, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Aunedra Baskerville

September 30, 2024

5  out of  5
rating by Aunedra Baskerville
"I am so please that choice I am so happy."
We responded:
"Thank you Aunedra for the 5-star review! I'm so glad our team was able to help you and make you part of our State Farm family. "
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Mo Hosan

September 27, 2024

5  out of  5
rating by Mo Hosan
"Great customer service!"
We responded:
"Thank you, Mo, for the 5-star review! I'm glad you got great service and look forward to helping you in the future."
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Lisa Kneeland

September 20, 2024

5  out of  5
rating by Lisa Kneeland
"Miss Kay made me feel very welcoming on the phone"
We responded:
"Lisa, Thanks for the 5-star review and for acknowledging Kay. She is definitely an asset to our agency."
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Portia Martin

September 17, 2024

5  out of  5
rating by Portia Martin
"She was very helpful, she explained very well, gave me options to choose what kind of policies I wanted to fit my budget, she always cheerful and laughing. Thank You Keri."
We responded:
"Portia, thank you so much for your kind words! We're happy to hear that Keri provided you with excellent service and helped you find the right policies to fit your needs. Her positive attitude and thorough explanations truly make a difference. We appreciate your feedback and look forward to assisting you in the future!"
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Mallory Bowen

September 13, 2024

5  out of  5
rating by Mallory Bowen
"Keri was so sweet and understanding! She Was a joy to work with❤️. Highly recommend!"
We responded:
"Thank you, Mallory for the wonderful review. Keri does a great job and definitely makes it easy for the customer. We are happy to have you in our State Farm family!"
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Quaticia Cooper

September 9, 2024

5  out of  5
rating by Quaticia Cooper
"Kay was very patient, knowledgeable and understanding of my needs. She really sold me this policy. It was the vibe and listening to me not just doing a job."
We responded:
"Thank you, Quaticia for the 5-star review and thanks for acknowledging Kay! She works great with all our customers and is always looking to make sure everyone has the best experience and coverage. Thanks for joining the State Farm Family!"
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Lc Prather

September 4, 2024

5  out of  5
rating by Lc Prather
"She was very nice and patient kinda to me she got my payment down where i can breathe again thank God for that and her."
We responded:
"Thanks LC, for the great review. Glad we were able to get your premium more in line with what you needed. Thanks for trusting us with your insurance needs!"
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Israel Young

August 30, 2024

5  out of  5
rating by Israel Young
"Kay was the swiftest person at getting my new policy. She informed me on things she thought I need to know and would be important if anything ever happens to my car in the future. GREAT JOB KAY!!"
We responded:
"Thank you, Israel, for the review. Kay always looks out for the customer to make sure they are protected down the road. It definitely makes it easy for customers on possible future expectations. We are glad you chose our office for your insurance needs. "
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Stephen Y

August 29, 2024

5  out of  5
rating by Stephen Y
"Kay was amazing to work with. She was very nice and helpful with getting my new policy setup. She explained all the details and answered any questions I had."
We responded:
"Stephen, Thanks for your kind words! It's great to hear that Kay provided such a positive experience. We truly appreciate your feedback and look forward to working with you in the future."