State Farm® Insurance Agent Frank Simmons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steve Bearor
May 15, 2026
"Melissa was awesome thanks a bunch"
Monique Caldwell
May 13, 2026
"I had the best agent name Melissa who got me the greatest deal on my policies ever and she was the sweetest kindest helpful agent I've had in a long time and I really appreciate her thank you so much Melissa"
Krystle Jefferson
May 12, 2026
"Melissa was Phenomenal so informative and a great listener"
* Hayes
May 11, 2026
"I had an amazing experience working with Melissa at State Farm who assisted me with obtaining my auto insurance policy ahead of time. From start to finish, she went above and beyond to make sure everything was handled smoothly, professionally, and efficiently. Melissa was patient, knowledgeable, kind, and truly cared about helping me find the best coverage for my needs. Her communication was excellent, and she made the entire process stress-free and easy to understand. It’s rare to find someone who genuinely takes the time to provide such outstanding customer service these days. Because of her dedication and willingness to go the extra mile, I was able to get my policy in place without any delays. I truly appreciate all of her hard work and highly recommend Melissa to anyone looking for exceptional insurance assistance. Thank you again for your professionalism, compassion, and commitment to helping your customers!"
Betty Woodard
May 7, 2026
"Melissa was helpful, patient, and I saved money."
"Betty, thank you so much for the wonderful review! Also, thanks for letting us know that Melissa was able to help you with your insurance and helped you save. Welcome to the State Farm family! - Frank"
Tamarcus Jefferson
May 5, 2026
"She is a very nice lady and will do her best to get you a great rate."
"Tamarcus, thank you for the 5-star review. We really appreciate it! - Frank"
Stephanie Garnhart
May 1, 2026
"Melissa was amazing to work with and very personable! She thoroughly explained everything to me. So thankful for her today and will Definitely recommend anyone to her and State Farm!"
"Hey Stephanie, Thanks so much for taking the time to share your positive experience with Melissa. We value your feedback and glad you had a great experience, and we look forward to continuing to exceed your expectations! - Frank"
Lee Hayley
April 27, 2026
"5 Stars for Kay"
"Lee, we thank you for the amazing review! Norma always puts our customers first."
Denita Williams
April 24, 2026
"Melissa helped me out a lot with pricing and all. Enjoyed talking with her"
"Denita, thanks for taking the time to share your positive experience! I'm glad Melissa was able to help you get what you needed. We look forward to working with you going forward! - Frank"
Thomas Gray
April 23, 2026
"Called looking for motorcycle insurance and ended up buying the whole thing. Cars, motorcycle and home insurance. Thanks Melisa."
"Thomas, thank you for the review! We're glad to hear that you had a positive experience with our team member Melissa. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts! We strive to give the best experience possible. - Frank"
Tamara Ware
April 15, 2026
"Jay was awesome, his energy was amazing. He was very helpful and informative, broke every policy down to where I understood. Great customer service, I was Wowed for sure 👍"
"Dear Tamara, Thank you for the awesome feedback! We're thrilled that you had such a great experience when working with Jay. Just know, we are always here to help you when needed. Welcome to the State Farm Family! - Frank"
Ariel Austin
April 14, 2026
"Melissa was great! So kind & patient!! I wish I could send more than 5 stars !!!she needs a raise !! It’s seldom you come across a good helpful customer service representative!!!!"
"Hi Ariel, Thanks for the great review! We are so happy that you had such a great experience with Melissa. We really appreciate such high praise for our team member. Just know, we are always here to help. - Frank"
LaKeicha Williams
April 14, 2026
"Jay was such a wonderful agent and he answered all my questions..Excellent customer service!!!"
"Hey LaKeicha, Thank you for the awesome feedback. I'm glad your experience with Jay was a great one. Feel free to reach out to us anytime, we are always here to help! - Frank"
Yasmine Harris
April 13, 2026
"Kay! I loved her energy. And she called me right when I needed insurance."
"Hey Yasmine, Thank you for taking the time to share your experience! I'm so glad Kay was there when you needed her. Just know, we are here to help when you need us. - Frank"
Cashey McClure
March 31, 2026
"Kay was very nice and we were able to get our Insurance needs done quickly."
"Cashey, thank you for taking the time to share your experience. It's great to know that Kay was able to get you the insurance you needed. We really appreciate your business! - Frank"
Ida Preston
March 25, 2026
"The agent was very professional, informative and patience all great skills."
"Hi Ida, thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime! - Frank"
Anisha Devereaux
March 18, 2026
"I love Melissa!! She been working with me for 3 yrs now and she always point me to the right direction when it come to insurance.."
"Hey Anisha, we are grateful and appreciate the time you took to leave your review. I'm glad Melissa has been able to help you with your insurance needs. We're always here to help, so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! - Frank"
T. B.
March 18, 2026
"Kadeidra was such a pleasant and patient person to work with. Would highly recommend."
"Hi T. B., I'm happy to hear about your experience with Kadeidra. We love that you had such a great experience! Our goal will always be to provide the best experience, and we love knowing yours was no different. - Thanks, Frank"
Carla Harden
March 13, 2026
"Melissa is an absolute joy to work with. She’s fast and friendly and alleviated so much stress in 1 phone call. This is a great group to work with."
"Hey Carla, I'm glad to hear about your experience with Melissa! We truly appreciate you taking the time to leave us a google review and will work hard to continue going above and beyond! We're always happy to assist so don't hesitate to reach out to us if you need anything. - Frank"
Zane Scott
March 11, 2026
"Melissa was very helpful with the whole process. The whole team is great!"
"Hey Zane, thanks for the kind words about Melissa. I'm happy she was able to help you get the policy you needed. We look forward to helping you in the future. Congratulations on your upcoming wedding!! I'll see you there! - Frank"
Paris Bradford
March 10, 2026
"Kay was so helpful & very polite I loved handling business with her on today she helped me with getting home insurance & I’m very thankful"
"Hey Paris, we appreciate the time you took to give our office such a great rating and the kind words about Kay. We love that you had such a great experience! Thanks for sharing! We are always here for you when you need us. - Frank"
Sungho Jang
March 9, 2026
"Melissa, a staff, was VERY kind and explained everything clearly. Thanks to her help, I was able to switch my auto insurance at a lower price. I really appreciate her kindness and assistance!"
"Sungho, we're delighted to hear about your experience and for the positive feedback about Melissa. She is a great asset of our team. Please reach out whenever you need our assistance. - Frank"
shelia smith
March 9, 2026
"Melissa was great,answered all of questions. Very nice person. ❤️"
"Hi Shelia, thank you for your feedback. I'm thrilled that you had a great experience with Melissa. I'll be sure to share your experience with her. - Frank"
Juanita Watkins
March 4, 2026
"Melissa was great she keep calling, until I made a decision to cancel my ins., and join State Farm. Very impressed."
"Juanita, we appreciate the time you took to give us such a great review! I'm glad Melissa was able to get you the coverage you needed. Thank you for trusting us with your insurance needs. - Frank"
Christian Wood
March 3, 2026
"Jay is so sweet and understanding. Explained my policy in detail and it was easy to understand"
"Hi Christian, thank you for taking the time to share your experience with Jay. We really appreciate the great review and look forward to helping you in the future. - Frank"