Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anita Skinner

Anita Skinner

August 8, 2025

5  out of  5
rating by Anita Skinner
"I love the experience I had with Melissa at State Farm she is very nice and did not help until she fulfilled everything I asked and covered everything about the insurance thanks Melissa"
Profile photo of JONES WHITNEY

JONES WHITNEY

August 6, 2025

5  out of  5
rating by JONES WHITNEY
"Very knowledgeable of the information I was requesting, very helpful in choosing the right policy that fits my needs"
We responded:
"Whitney, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Frank"
Profile photo of Nicole Jenkins

Nicole Jenkins

August 5, 2025

5  out of  5
rating by Nicole Jenkins
"Joey was incredibly helpful. Polite. Kind. He made the whole process painless and it was a joy to talk to him."
We responded:
"Nicole, we appreciate your review! We are delighted to know you had a great experience with Joey. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Frank"
Profile photo of Morgan Kennon

Morgan Kennon

August 1, 2025

5  out of  5
rating by Morgan Kennon
"Jay was great to work with! Being a first time homeowner, I was pretty clueless about what I needed. He made it super simple and explained everything in detail!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Sean Snarey

Sean Snarey

July 31, 2025

5  out of  5
rating by Sean Snarey
"Just moved to Memphis and they have helped so much!"
We responded:
"Sean, Thanks for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Frank"
Profile photo of DRA' C. Boyce

DRA' C. Boyce

July 31, 2025

5  out of  5
rating by DRA' C. Boyce
"My experience with Kay was awesome"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Sarah Lassek

Sarah Lassek

July 24, 2025

5  out of  5
rating by Sarah Lassek
"Joey was absolutely wonderful, willing to go above and beyond to help answer all my questions. He got back to me in a timely manner which is so appreciated these days. I was referred to him directly and after working with him this past month I understand why. Thank you Joey, and thank you for all your help!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Antonio West-Rogers

Antonio West-Rogers

July 18, 2025

5  out of  5
rating by Antonio West-Rogers
"I WANNA SAY THANK YOU TO THE PERSON WHO I SPOKE WITH MR JOEY AND IM HAPPY TO SAY I GOT INSURANCE!"
We responded:
"Antonio, thank you for taking the time to share your thoughts! I'm glad Joey was able to help you with your insurance needs. If you ever have any questions or need assistance, we’re here to help! - Frank"
Profile photo of Theresa Williams

Theresa Williams

July 17, 2025

5  out of  5
rating by Theresa Williams
"Kay was very helpful, kind & understanding of my situation. I have been insured for many years & instead of my insurance going down, it keeps going up. I haven't had a accident or had any speeding tickets. Kay has found a better one for me."
We responded:
"Theresa, thank you so much for the review! We’re thrilled to know you had a positive experience with Kay; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Frank"
Profile photo of Kimmeyo Campbell

Kimmeyo Campbell

July 15, 2025

5  out of  5
rating by Kimmeyo Campbell
"Ms.Kay Was Very Professional , Answered All Questions We Asked and Very Friendly."
We responded:
"Kimmeyo, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Frank"
Profile photo of Nicole Taylor

Nicole Taylor

July 14, 2025

5  out of  5
rating by Nicole Taylor
"Jay Foster is an incredible agent and was a huge help during my search for the perfect insurance. He was very knowledgeable and caring. He made sure I got everything I needed with no added pressure."
We responded:
"Nicole, we’re thankful for your feedback and appreciate the kind words about Jay! If there is anything else we can do to help, please let us know! - Frank"
Profile photo of Melissa Truxillo

Melissa Truxillo

July 8, 2025

5  out of  5
rating by Melissa Truxillo
"Kay is the best!! She found me the best policy for my personal needs, with add-ons, cheaper than anywhere else I’ve gotten a quote from!"
We responded:
"Melissa, thank you for your 5-star review and recognition for Kay! I'm glad she was able to help you with your insurance needs, and we look forward to working with you in the future. - Frank"
Profile photo of Austin Emeagwai

Austin Emeagwai

July 7, 2025

5  out of  5
rating by Austin Emeagwai
"Fast, detailed and professional services. I highly recommend the company."
We responded:
"Austin, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know - Frank"
Profile photo of Joe Shirk

Joe Shirk

July 2, 2025

5  out of  5
rating by Joe Shirk
"Kay was a great person to work with."
We responded:
"Joe, we appreciate your review! Thanks for giving Kay recognition. Welcome to the State Farm family! - Frank"
Profile photo of Melissa Hersey

Melissa Hersey

July 1, 2025

5  out of  5
rating by Melissa Hersey
"I had a good experience with Joey he was very patient and kind his help was very professional"
We responded:
"Melissa, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Frank"
Profile photo of Morris Lewis

Morris Lewis

June 27, 2025

5  out of  5
rating by Morris Lewis
"Great customer service"
We responded:
"Morris, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Frank"
Profile photo of Jordan Stoll

Jordan Stoll

June 26, 2025

5  out of  5
rating by Jordan Stoll
"Very happy with the service."
We responded:
"Jordan, thank you for your 5-star review! Our team and I are happy we were able to help you!"
Profile photo of Skylar Bryant

Skylar Bryant

June 20, 2025

5  out of  5
rating by Skylar Bryant
"Wonderful service, got me more coverage than I had before and still managed to cut my existing bill in half. Melissa was attentive and incredibly helpful, I highly recommend her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Andrew Hall

Andrew Hall

June 14, 2025

5  out of  5
rating by Andrew Hall
"Missy was an absolute dream to work with. She was knowledgeable about the product and made me feel totally at ease about making the decision to switch from my previous insurance provider to State Farm. I would recommend her to anyone."
We responded:
"Andrew, we appreciate your review! Thanks for letting us know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Frank"
Profile photo of Jennifer Thornton

Jennifer Thornton

June 9, 2025

5  out of  5
rating by Jennifer Thornton
"Melissa Layton, Account Manager, did a fantastic job assisting me with changing my coverage over to a new vehicle. Very professional and friendly!"
We responded:
"Thank you, Jennifer! We’re so glad Melissa was able to assist with your vehicle coverage change. We appreciate your kind words and your trust! If there's anything else you need, please feel free to reach out. -Frank"
Profile photo of Shelby Cook

Shelby Cook

June 6, 2025

5  out of  5
rating by Shelby Cook
"Melissa was so kind and patient! Enjoyed doing business with her! :)"
We responded:
"Thanks, Shelby! I'm happy to hear Melissa made your experience enjoyable. We appreciate your kind words! If you have additional questions or concerns, don't hesitate to reach out. - Frank"
Profile photo of Anna Fleming

Anna Fleming

June 6, 2025

5  out of  5
rating by Anna Fleming
"Kay was very professional and explained everything she was doing"
We responded:
"Thank you, Anna! I'm glad Kay provided you with a clear and professional experience. Please don’t hesitate to reach out if you need anything else. Thanks again for choosing us! - Frank"
Profile photo of Capricia

Capricia

June 5, 2025

5  out of  5
rating by Capricia
"Melissa was great, she answered all of my questions.She was very detailed and I enjoyed having her as a great insurance agent."
We responded:
"Thank you, Capricia! I'm glad Melissa could answer your questions thoroughly and make your experience a great one. We appreciate your support! - Frank"
Profile photo of Kevin Galeas

Kevin Galeas

June 3, 2025

5  out of  5
rating by Kevin Galeas
"Melissa is awesome. She was very kind and helpful throughout the process of getting insurance on my new vehicle. I highly recommend asking for Melissa when you call in to Frank Simmons. Very pleased!"
We responded:
"Thank you, Kevin! We’re so glad Melissa made the process smooth and stress-free. We truly appreciate your recommendation! If you have any questions or need any assistance, don't hesitate to contact us! We're here to help. - Frank"
Profile photo of Tosha Brown

Tosha Brown

June 2, 2025

5  out of  5
rating by Tosha Brown
"I'd like to give kudos Kay as she assisted me with a multi car plan with great savings. I appreciate how easy it was to get a policy that fits my budget without compromising on coverage. I highly recommend her. Thanks again Kay."
We responded:
"Reviews like this overjoy us, Tosha! Kay is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs. Thank you for sharing your experience with our office."