State Farm® Insurance Agent Frank Simmons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Latonya Sidney
April 11, 2025
5
out of
5
rating by Latonya Sidney
"I was stressing out over Homeowner insurance and OMG Miss Kay took my call for several days she was patient, she broke things down, and really explained what I was getting and examples of what and how they are used I felt like I been knowing her forever she was patient with me and nice though the whole journey I will be recommending her to people that I know I felt like she was my big sister helping a sister. HIGHLY RECOMMENDING."
Jasmine Clincy
April 7, 2025
5
out of
5
rating by Jasmine Clincy
"Kay has been such a great help! She was very kind and worked quickly !"
We responded:
"Thank you for the five-star review, Jasmine! I'm happy to hear Kay was helpful, kind, and efficient—it’s wonderful to know she made such a positive impression. We appreciate your feedback! - Frank"
Deanta Sipp
March 21, 2025
5
out of
5
rating by Deanta Sipp
"Customer service was 5 star. Joey did a great job following up and answering my many questions without every getting flustered or catching an attitude and he was also very patient with me and he also did a great job at objection handling everytime I gave him one he objected respectfully and honestly."
We responded:
"Thank you, Deanta! We appreciate your kind words about Joey’s patience and professionalism. We're always here to help with any questions you may have, please let us know if you ever need any assistance! - Frank"
Stacy Pierce
March 21, 2025
5
out of
5
rating by Stacy Pierce
"He was a very nice gentleman and helped me very much! 5 stars"
We responded:
"Thank you, Stacy! We're glad to hear you had a great experience. Please let us know if there's anything else we can do for you. Thank you for choosing us! - Frank"
Heather Smith
March 18, 2025
5
out of
5
rating by Heather Smith
"Joey was amazing and answered all my questions ."
We responded:
"Thank you, Heather! Joey is dedicated to providing excellent service and ensuring all your questions are answered. We appreciate your feedback and are here to assist you anytime. – Frank"
Lindsey Davis
March 11, 2025
5
out of
5
rating by Lindsey Davis
"Kay at State Farm has been extremely kind and helpful. She also just saved me $250 dollars. Highly recommend!"
We responded:
"Lindsey, thank you so much for your review! I am so thrilled to hear that Kay was so helpful. Your recommendation means so much to all of us! -Frank"
Salih Placo
March 3, 2025
5
out of
5
rating by Salih Placo
"Jay helped me secure a much lower rate on my condo insurance than I was previously paying with a different provider. He was able to quickly provide me a quote and helped me understand the answers to some questions I had about my coverage. I would highly recommend him!"
We responded:
"Salih, Thank you for your kind words! We're glad Jay could help you secure a better rate and get you the information you needed. We appreciate your recommendation and look forward to assisting you in the future. - Frank"
Adaysia Edwards
February 28, 2025
5
out of
5
rating by Adaysia Edwards
"My experience with State Farm Insurance was a 10/10! The representative I talked with, Ms Kay was amazing! She was very helpful, kind, patient, and knowledgeable. I would recommend her to anyone."
We responded:
"Thank you, Adaysia, your kind word are greatly appreciated. We're thrilled to hear that Kay provided you with such a great experience. We appreciate your recommendation and look forward to serving you in the future. Frank"
Gloria Brown
February 26, 2025
5
out of
5
rating by Gloria Brown
"Ms. Kay was very sweet lady she helped me with everything and she was very kind. and I would send alot of People to her."
We responded:
"Gloria, thank you for your kind words! Ms. Kay will be so happy to hear this. We're glad she could help, and we truly appreciate your recommendation! - Frank"
Madukar Reddy
February 25, 2025
5
out of
5
rating by Madukar Reddy
"Good experience with Joe"
We responded:
"Madukar, we’re glad to hear you had a great experience with Joe! Thanks for taking the time to share your feedback! - Frank"
Amanda Allen
February 14, 2025
5
out of
5
rating by Amanda Allen
"Joey did a wonderful job helping me with my life insurance!"
We responded:
"Amanda, thank you so much for leaving us a review! I am so glad to hear that Joey was able to help with your life insurance. Your feedback means so much to our entire team! -Frank"
Taneka Sandager
February 13, 2025
5
out of
5
rating by Taneka Sandager
"Kay was very knowledgeable and save me over $150. I was loyal to USAA until Kay switched me to StateFarm. Thanks for your patience Kay."
We responded:
"Taneka, thank you so much for leaving a review! I am so glad that Kay was able to help. It makes me proud to see my team’s dedication to service, and Kay is no exception. Thank you for choosing State Farm! -Frank"
Mayemona Franklin
February 12, 2025
5
out of
5
rating by Mayemona Franklin
"Kay’s customer service is on point! She was able to get me the quotes I needed and premiums that can fit my budget. I appreciate that so much. Good customer service is a big deal to me."
We responded:
"Hi Mayemona, thank you so much for taking the time to leave a review for us! It is so wonderful to hear that Kay was able to help you out. Good customer service is a very big deal to us as well, and it means so much to see that it shows. Thank you for choosing us! -Frank"
Steven Aft
February 12, 2025
5
out of
5
rating by Steven Aft
"Frank and his team and bar none some of the best folks in the industry! If you are looking for excellent service and the best value, you owe it to yourself to reach out to Frank and his awesome team today! You will be so glad you did!"
We responded:
"Thank you, Steven for your kind words! We truly appreciate your support and trust in our services. We take great pride in providing excellent service and value to our customers, and it's wonderful to hear that your experience reflected that. If you ever need anything in the future, don't hesitate to reach out, we'd be happy to help! - Frank"
Teresa Esterby
February 10, 2025
5
out of
5
rating by Teresa Esterby
"Kay is a wonderful agent! She was very professional and was able the help me out with my car insurance needs. I highly recommend Kay! Sincerely, Teresa Esterby"
We responded:
"Teresa, thank you so much for the wonderful review! I am so delighted to hear that Kay was so helpful with your auto insurance. Your recommendation means so much to her and to the rest of our team! - Frank"
Donna Tate
February 3, 2025
5
out of
5
rating by Donna Tate
"Thank you Kay for assisting me with auto insurance with State Farm The transition from previous carrier was simple and my agent Kay explained all my options I was happy to receive the same coverage at a affordable rate for my budget I also like the option for monthly auto payments Again many thanks for your knowledge and guiding me for the best coverage and price!!"
We responded:
"Donna, thank you for your thoughtful review! Kay will be so glad to hear she made your transition smooth and helped find the right coverage for your needs. We appreciate your trust and are always here to help! - Frank"
Thomas Vinson
January 29, 2025
5
out of
5
rating by Thomas Vinson
"Excellent customer service. Very positive and efficient experience."
We responded:
"Thomas, thank you so much for your review! It means so much to hear how pleased you are with my team. Thank you for choosing State Farm! -Frank"
Martha Brown
January 20, 2025
5
out of
5
rating by Martha Brown
"Ms Kay was the greatest I will highly recommend my friend to her"
We responded:
"Thank you, Martha, for the kind words about Kay. I'm glad we were able to get you the coverage you needed. We look forward to working with you for many years, and welcome to the State Farm Family. Frank"
Jo Ann Gilliam-Walker
January 17, 2025
5
out of
5
rating by Jo Ann Gilliam-Walker
"Jay i am enjoyed having Jay very much when i needed anything he is always there and will tell anyone about him if they need car insurance"
We responded:
"Thank you, Jo Ann for the wonderful review. Jay definitely provides a very enjoyable experience and works hard to make sure everyone is taken care of. He will look forward to the referrals you send over and provide them with tremendous service as well. "
Ashley
January 14, 2025
5
out of
5
rating by Ashley
"Thank you, Joey, for assisting me with an auto quote and taking the time to thoroughly educate me about my coverage options with State Farm. Your professionalism, patience, and attention to detail made the process seamless and stress-free. I truly appreciate the effort you put into ensuring I understood my policy and felt confident in my choices. Your excellent customer service did not go unnoticed!"
We responded:
"Ashley, thank you so much for leaving us a review! It’s wonderful to hear that Joey was so helpful and informative. My team is dedicated to making the insurance experience smooth and easy to understand for our Good Neighbors. It’s so important to us that you make decisions you feel good about, and I am so glad that you feel that. Your feedback means so much to us! -Frank"
Pamela Woods
January 8, 2025
5
out of
5
rating by Pamela Woods
"Thanks you Mr.Simmons very knowledgeable and detailed information with policy and answers all of my questions with my policy concerns."
We responded:
"Pamela, thank you so much for your review! I’m honored to hear how pleased you are with our work, and that we could help you with your questions. I think Joey was the one helping you. He does a great job! If any more questions arise, please feel free to reach out again! -Frank"
Cedric Cartwright
December 30, 2024
5
out of
5
rating by Cedric Cartwright
"I would like to thank Kay for giving us a wonderful experience and most of all saving us money on our Homeowners and car insurance."
We responded:
"Thank you for your review, Cedric! I’m pleased that Kay could assist you with your home and auto insurance needs. Please feel free to reach out to our office in Germantown anytime! -Frank"
Noah Israel
December 27, 2024
5
out of
5
rating by Noah Israel
"Kay was fire!!"
We responded:
"Noah, thanks for the 5-star review! Yes, Kay is fire, she does a great job and definitely makes sure the customer is taken care of. Just know, we are always here to help!"
Debby Holley
December 23, 2024
5
out of
5
rating by Debby Holley
"Kay was awesome to work with, she was so helpful made my transaction breeze. She is great access to your company.!!!!!"
We responded:
"Debby, Thank you for the kind words about Kay! We are here to help you with all your insurance needs! Thank for choosing State Farm! "
Kutubo Jolla
December 20, 2024
5
out of
5
rating by Kutubo Jolla
"Great help and very informative"
We responded:
"Thank you Kutubo, for the 5-star review! We really appreciate your business and look forward to working with you! "