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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Millisa Covington

Millisa Covington

November 15, 2024

5  out of  5
rating by Millisa Covington
"Jay was very thoughtful and caring when setting up my car insurance and renter's insurance. He broke everything down so that I could understand it. I even got him to laugh when I told him I had a fire hydrant(real) for my dogs that moved with me from Indiana."
We responded:
"Millisa, Thanks for sharing your experience! We're so glad Jay could provide assistance with your insurance needs, and it sounds like he enjoyed your sense of humor too! We appreciate you choosing Frank Simmons State Farm!"
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Deborah Lafollette

November 13, 2024

5  out of  5
rating by Deborah Lafollette
"I would like to Thank Jay again for his time. He was nice and very helpful. He went into great detail explaining everything to me. Witch I appreciate. And is the reason I switched to State Farm from Direct... Witch I have had for years. So... in my opinion, Jay is wonderful at his Job. 👍"
We responded:
"Deborah, thank you so much for leaving such a kind review! It means so much to know that Jay was able to make your experience working with us so pleasant! I take pride in my team’s customer service, and it sounds like Jay has hit the mark. If there is anything else we can do to help you, please don’t hesitate to reach out to us again. Thank you for choosing State Farm! -Frank"
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Rasta DaBoss

November 11, 2024

5  out of  5
rating by Rasta DaBoss
"Hey everyone, Jay at Statefarm was so helpful. He is kind, he knows what he is doing and he's great at it!! He made my situation very easy going and time efficiency. He's the the guy to call for any help at statefarm!! Thank you again Jay!!"
We responded:
"Thank you for sharing your experience with Jay! We're glad he could make your situation easy and efficient. We'll pass along your kind words. Thanks for choosing Frank Simmons State Farm!"
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Janet Pruett

November 7, 2024

5  out of  5
rating by Janet Pruett
"Very nice . Easy to talk to. Got the Insurance I needed."
We responded:
"Janet, thank you for your review! I am so glad you are so pleased with our work, and that we were able to help you get what you needed. Thank you for choosing State Farm! -Frank"
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Author Gerry Harris

October 24, 2024

5  out of  5
rating by Author Gerry Harris
"Very professional and easy to communicate with pertaining to business"
We responded:
"Thank you, Gerry, for the kind words and the 5 Star Review! Our staff prides ourselves on our professionalism and making sure the customers are satisfied."
Profile photo of Bobby Nickels

Bobby Nickels

October 15, 2024

5  out of  5
rating by Bobby Nickels
"Jay is the nicest insurance agent I have ever had any dealings with thank you Jay"
We responded:
"Bobby, thank you for your kind review! I’m thrilled to hear you had such a pleasant experience working with Jay. If we can help you with anything else, please feel free to contact my office!"
Profile photo of Musa Waleed

Musa Waleed

October 10, 2024

5  out of  5
rating by Musa Waleed
"It was great!"
We responded:
"Thank you, Musa! We're glad to hear you had a great experience. If there's anything else we can do for you, don't hesitate to reach out!"
Profile photo of Rein Ford

Rein Ford

October 7, 2024

5  out of  5
rating by Rein Ford
"Jay was so patient and very helpful"
We responded:
"Thank you, Rein for the great review. Jay will be thrilled to hear this! We're glad you had a great experience and appreciate your kind words!"
Profile photo of Leigh Chisolm

Leigh Chisolm

October 4, 2024

5  out of  5
rating by Leigh Chisolm
"I spoke with Jay about insurance for my 2018 Ford Explorer. He was very informative and made sure all of my questions were answered. My experience was awesome and very friendly. I feel like I’m in good hands with State Farm and that Jay will make sure all of my insurance needs will be met. Thank you so much Jay for all that you have done to make me feel satisfied with my insurance needs."
We responded:
"Leigh, Thank you so much for your kind words! We’re happy to hear that Jay provided you with excellent service and made sure all your questions were answered. It’s great to know you feel confident with us, and we look forward to continuing to meet all your insurance needs!"
Profile photo of Darren&Tina Easiley

Darren&Tina Easiley

October 4, 2024

5  out of  5
rating by Darren&Tina Easiley
"Kari was very helpful."
We responded:
"Thank you, Darren and Tina! I'm glad to hear that Keri was helpful. If you have any other questions or need further assistance, please feel free to reach out! "
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Brenda Mckenzie

October 4, 2024

5  out of  5
rating by Brenda Mckenzie
"Jay was very kind and professional."
We responded:
"Thank you, Brenda! We appreciate your kind words about Jay's professionalism and kindness. If you need anything else or have any questions, feel free to reach out! "
Profile photo of carolyn Briggs

carolyn Briggs

October 3, 2024

5  out of  5
rating by carolyn Briggs
"Jay was very helpful, he made me feel very comfortable with getting a new policy, i would recommend him to anyone"
We responded:
"Thank you, Carolyn! We’re glad to hear that Jay made you feel comfortable while getting your new policy. Your recommendation means a lot to us. If you need anything else, feel free to reach out! "
Profile photo of Carlos Vargas

Carlos Vargas

October 1, 2024

5  out of  5
rating by Carlos Vargas
"Incredible and easy experience to include the Cara's to my actually policy. Customer service is incredible"
We responded:
"Carlos, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
Profile photo of Aunedra Baskerville

Aunedra Baskerville

September 30, 2024

5  out of  5
rating by Aunedra Baskerville
"I am so please that choice I am so happy."
We responded:
"Thank you Aunedra for the 5-star review! I'm so glad our team was able to help you and make you part of our State Farm family. "
Profile photo of Mo Hosan

Mo Hosan

September 27, 2024

5  out of  5
rating by Mo Hosan
"Great customer service!"
We responded:
"Thank you, Mo, for the 5-star review! I'm glad you got great service and look forward to helping you in the future."
Profile photo of Lisa Kneeland

Lisa Kneeland

September 20, 2024

5  out of  5
rating by Lisa Kneeland
"Miss Kay made me feel very welcoming on the phone"
We responded:
"Lisa, Thanks for the 5-star review and for acknowledging Kay. She is definitely an asset to our agency."
Profile photo of Portia Martin

Portia Martin

September 17, 2024

5  out of  5
rating by Portia Martin
"She was very helpful, she explained very well, gave me options to choose what kind of policies I wanted to fit my budget, she always cheerful and laughing. Thank You Keri."
We responded:
"Portia, thank you so much for your kind words! We're happy to hear that Keri provided you with excellent service and helped you find the right policies to fit your needs. Her positive attitude and thorough explanations truly make a difference. We appreciate your feedback and look forward to assisting you in the future!"
Profile photo of Mallory Bowen

Mallory Bowen

September 13, 2024

5  out of  5
rating by Mallory Bowen
"Keri was so sweet and understanding! She Was a joy to work with❤️. Highly recommend!"
We responded:
"Thank you, Mallory for the wonderful review. Keri does a great job and definitely makes it easy for the customer. We are happy to have you in our State Farm family!"
Profile photo of Quaticia Cooper

Quaticia Cooper

September 9, 2024

5  out of  5
rating by Quaticia Cooper
"Kay was very patient, knowledgeable and understanding of my needs. She really sold me this policy. It was the vibe and listening to me not just doing a job."
We responded:
"Thank you, Quaticia for the 5-star review and thanks for acknowledging Kay! She works great with all our customers and is always looking to make sure everyone has the best experience and coverage. Thanks for joining the State Farm Family!"
Profile photo of Lc Prather

Lc Prather

September 4, 2024

5  out of  5
rating by Lc Prather
"She was very nice and patient kinda to me she got my payment down where i can breathe again thank God for that and her."
We responded:
"Thanks LC, for the great review. Glad we were able to get your premium more in line with what you needed. Thanks for trusting us with your insurance needs!"
Profile photo of Israel Young

Israel Young

August 30, 2024

5  out of  5
rating by Israel Young
"Kay was the swiftest person at getting my new policy. She informed me on things she thought I need to know and would be important if anything ever happens to my car in the future. GREAT JOB KAY!!"
We responded:
"Thank you, Israel, for the review. Kay always looks out for the customer to make sure they are protected down the road. It definitely makes it easy for customers on possible future expectations. We are glad you chose our office for your insurance needs. "
Profile photo of Stephen Y

Stephen Y

August 29, 2024

5  out of  5
rating by Stephen Y
"Kay was amazing to work with. She was very nice and helpful with getting my new policy setup. She explained all the details and answered any questions I had."
We responded:
"Stephen, Thanks for your kind words! It's great to hear that Kay provided such a positive experience. We truly appreciate your feedback and look forward to working with you in the future."
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Khala Ventour

August 28, 2024

5  out of  5
rating by Khala Ventour
"Great amount of patience’s for me, and is a sweet lady. Has a soothing voice that gives your reassurance."
We responded:
"Khala, Thanks so much for the great review. You were definitely talking to Kay, and you are correct, patience, soothing and sweet describes her perfectly. I'm glad she was able to help you with your needs and we look forward to having a long working relationship with you! Welcome to the State Farm family."
Profile photo of Elaine Larry

Elaine Larry

August 27, 2024

5  out of  5
rating by Elaine Larry
"Kate was very helpful"
We responded:
"Hey Elaine, thanks for the 5-star review! I will let Kay know you sent her 5 stars."
Profile photo of Dennis Ugbaja

Dennis Ugbaja

August 13, 2024

5  out of  5
rating by Dennis Ugbaja
"Had the pleasure of working with Kay. She was a great help, very informative, and patient. She worked to ensure that she found me the best quote. The service she provided was exceptional and I'm glad I was referred to her."
We responded:
"Dennis, thank you for your wonderful feedback! We're glad Kay could help provide exceptional service and best quote. We appreciate your business and taking the time to leave us a review."